Terms & Conditions

How Kind Studio – Website Terms of Use
Last updated: 13 March 2026

These Terms and Conditions govern your use of the website operated by How Kind Studio, owned by Ana Santos (“Owner”, “we”, “us”). By accessing or using this website, you agree to these Terms.

1. Website Owner Information

  • Owner: Ana Santos

  • Business status: Sole Trader (ENI)

  • Contact email: analuisa@howkindstudio.com

  • Country of residence: Portugal

2. Use of the Website

You agree to:

  • Use this website lawfully and responsibly.

  • Not attempt to access restricted areas, copy content without permission, or interfere with the website’s functioning.

All content on this website, including text, images, graphics, and resources, is intellectual property of How Kind Studio unless otherwise stated.

3. Free Resource Inquiries and Bookings

The website allows users to:

  • Book a free session via TidyCal.

  • Submit their name, email, and basic business information.

By submitting information:

  • You confirm that all details provided are accurate.

  • You may receive emails from How Kind Studio related to the requested resource, newsletters, and updates. You may unsubscribe at any time.

All free resources are for informational purposes only. The Owner is not responsible for any outcomes resulting from their use.

4. Services

How Kind Studio offers creative services, including brand design, website design, and related creative work. Detailed descriptions of each service are provided on the relevant pages of the website.

Purchasing a service through this website creates a contractual agreement between the client and How Kind Studio.

Clients agree to provide accurate information when purchasing services.

5. Payments

Payments for services are processed through Squarespace Payments, which may offer multiple payment methods, and paid sessions are processed through Stripe.

All payment processing is handled securely by the payment provider. How Kind Studio does not store full payment details.

Prices for services and sessions are listed on the website and may be updated at any time.

6. Refunds and Cancellations

Due to the nature of the services offered, all purchases are non-refundable.

By purchasing a service through this website, the client agrees that payments are final and non-refundable.

If a client needs to cancel or reschedule a scheduled session, they should contact analuisa@howkindstudio.com as soon as possible.

7. Intellectual Property

All materials created by How Kind Studio remain the intellectual property of the Owner until full payment has been received.

Once payment is complete, clients receive the agreed usage rights for the final deliverables.

How Kind Studio retains the right to display completed work in portfolios, case studies, and promotional materials unless otherwise agreed.

8. Liability

Use of the website and its resources is at your own risk. How Kind Studio is not liable for:

  • Any loss, damages, or indirect consequences arising from use of the website or services.

  • Errors, technical issues, or interruptions in the website services.

Creative services are collaborative in nature, and outcomes cannot be guaranteed.

9. Governing Law

These Terms are governed by the laws of Portugal.

In the event of a dispute, consumers may also use the European Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr/